Privacy Policy

Last Updated: September 2, 2026

Gathered Getaways is operated by Rock N Steel Ventures, LLC (“Gathered Getaways,” “Rock N Steel Ventures,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide when visiting our website, communicating with us, or reserving one of our properties.

This Privacy Policy explains what information we may collect, how we use and protect that information, and the circumstances in which information may be shared with third parties.

1. Information We Collect

When you visit our website, request information, make a reservation, or communicate with us, we may collect information including:

Your name
Mailing or billing address
Email address
Telephone number
Reservation and travel information, including arrival and departure dates
Number of guests and other information related to your stay
Communications you send to us
Payment and transaction information
Information necessary to verify or administer a reservation
Technical information such as IP address, browser type, device information, and website usage information

We only collect information that is reasonably necessary to operate our website, process reservations, communicate with guests, and provide our accommodations and related services.

2. Payment Information

Payments made through our website may be processed by third-party payment processors and booking technology providers.

We do not necessarily receive or store your complete credit or debit card information. Payment information may instead be collected and processed directly by the applicable secure payment processor.

The collection and processing of payment information by those providers may also be subject to their own privacy policies and terms.

3. How We Use Your Information

We may use information collected through our website to:

Process and manage reservations
Confirm payments and reservation details
Communicate with you before, during, and after your stay
Provide check-in instructions and other information about your reservation
Respond to questions or requests
Provide customer service
Administer cancellations, refunds, deposits, or other reservation matters
Maintain appropriate business and accounting records
Improve our properties, services, and website
Protect our guests, properties, business, and legal rights
Prevent or investigate suspected fraud or misuse
Comply with applicable laws, regulations, tax requirements, court orders, or other legal obligations

We will not sell your personal information to third parties.

4. Reservation and Website Service Providers

Our website and direct-booking system are currently powered by Lodgify. As a result, information submitted through the website may be processed or stored through Lodgify and its associated service providers.

We may also use third-party companies to assist with services such as payment processing, website hosting, communications, accounting, property management, maintenance, cleaning, security, and other activities necessary to operate our vacation-rental business.

We may provide these service providers with information reasonably necessary for them to perform services on our behalf.

5. Information We May Share

We do not sell or rent guest information.

We may share information when reasonably necessary with:

Booking and reservation technology providers
Payment processors
Property managers or authorized representatives
Cleaning, maintenance, or other property service providers when necessary to service a reservation
Accountants, attorneys, insurers, or other professional advisors
Government agencies or law enforcement when required by law
Other parties when reasonably necessary to protect our property, guests, business, or legal rights

We may also disclose information in connection with a sale, transfer, restructuring, or other change involving our business or its assets, subject to applicable law.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the website, improve functionality, and support reservation services.

Some cookies may be provided by third-party services used by our website.

Your browser may allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of the website or booking process.

7. Communications

When you make a reservation or contact us, we may use the email address or telephone number you provide to communicate with you regarding your inquiry, reservation, payment, stay, property information, or other matters related to our services.

Reservation-related communications are considered part of providing our services and may include booking confirmations, payment reminders, check-in information, property instructions, and post-stay communications.

If we send promotional or marketing communications, you may request to stop receiving those communications at any time.

8. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted electronically.

9. Data Retention

We may retain personal and reservation information for as long as reasonably necessary to:

Complete and document reservations
Maintain financial and business records
Meet tax, accounting, insurance, and legal requirements
Resolve disputes
Enforce agreements
Protect our legitimate business interests

Information that is no longer reasonably required may be deleted or securely disposed of in accordance with our normal business practices and applicable law.

10. Your Privacy Choices

You may contact us to request that we review, correct, or update personal information we maintain about you.

You may also request deletion of certain personal information, although we may retain information when necessary to comply with legal, accounting, tax, contractual, fraud-prevention, or legitimate business requirements.

11. Children's Privacy

Our website and booking services are intended for adults who are legally able to enter into a rental agreement.

We do not knowingly collect personal information directly from children under the age of 13 through our website. Information about minors traveling as part of a reservation should be provided only by their parent, legal guardian, or another authorized adult when necessary.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, service providers, or applicable legal requirements.

The date shown at the top of this policy indicates when it was most recently updated. Continued use of our website after an updated policy is posted constitutes acknowledgment of the revised policy.

14. Contact Us

Questions or requests regarding this Privacy Policy or the handling of your personal information may be directed to:

Gathered Getaways
Operated by Rock N Steel Ventures, LLC
Cambridge, Ohio
Email: [email protected]
Phone: 740-630-5718